Access to Documents Held by Public Bodies

The Access Act recognizes citizens' rights to access, not only documents, but also the personal information concerning them and to correct this information if it is inaccurate, incomplete, ambiguous, or if its gathering, transmission or conservation is not authorized by law.

The Regulation respecting the distribution of and the protection of personal information obliges public bodies to post personal information files on their websites, to the extent that they are accessible under the law. This obligation is in line with the government's policy to ensure more transparency for its citizens.

If you wish to access any document or information that is not available on our website, or the personal information held by our agency that concerns you, you can make your request to the person in charge or the contact persons at your service centre.

If we keep some personal information concerning you that is inaccurate or incomplete, or if the collection, release or keeping of the information is not authorized by law, you may request that this information be corrected.

You may also file a complaint concerning the protection of your personal information with the person responsible for access to information and the protection of personal information by filling in the form provided online.

Ms Isabelle Chabot and Mr Félix Plante
1400, boul. Guillaume-Couture, 4^e étage
Lévis (Québec) G6W 8K7
Phone: 418 838-5606
Fax: 418 834-2238

File a request for access or correction

File a complaint concerning the protection of personal information

 Contact persons at your service centre.